Every second car in India comes from the stable of
Maruti Suzuki. In event of a downturn, where for all the other car
manufactures, growth seems to be problem; Maruti tends to show rapid growth
year-on-year. In the month of September, the company has shown a 11.7% increase
in Y-O-Y (year-on-year) growth & their exports market is also up 29% M-O-M
(month-on-month) & an astonishing 181% Y-O-Y. Maruti Suzuki is the
undisputed leader for the four wheeler category in India. (Financial data source- moneycontrol)
How is Maruti Suzuki able to grow every year, whereas
its competitors seem to be struggling? Maruti Suzuki has about 40% of four-wheeler market share in the country. There are a number of reasons for its
growth. Through this article we have tried to uncover some of them.
Reasons for success
1. Efficient
distribution— The first principle of economics is that is if you generate
demand, you should have the availability of the product to cater to the demand.
There are many distribution centres of Maruti within any city in India. Even in
the remotest of corner, there will be a Maruti sales outlet. Coupled with the
ever increasing service centres for the company, this company seems to have the
structure to succeed. Maruti Suzuki has the highest number of service centres
across the country. Maruti seems to have an edge over its competitors in this
aspect.
2. Product
range- The Company has a large number of products under its basket. Right from
the affordable Alto to the high end SX4, the company seems to have it all. The
company through its cars like A-Star, wagon R, Swift, & Swift Dzire focuses
on the middle class whose purchasing power is rising by the day. Also, the yet
to be launched X-Alpha has generated a lot of interest among the auto lovers.
3. Marketing
strategy of cannibalization— In marketing, cannibalization refers to decrease
in sales volume or market share of one of the product due to introduction of a
new product by the same producer. Maruti-Suzuki believes in the concept of
cannibalization. For instance, if the customer’s budget is on a lower side, he
or she may purchase an Alto instead of a Wagon-R. Although the volumes of
Wagon-R are hit, the sales still remain with Maruti. So Maruti ensures that the
customer instead of going to a Tata motors or Hyundai Motors or any of its
competitors stays with Maruti-Suzuki
4. Shift
of the co. towards diesel oriented cars— This has been a strategic decision
taken by the company. 60% of the cars manufactured by the company are of diesel
engines. The variants of Swift, Swift Dzire & SX4 diesel variants are very
successful. Petrol in India is now de-controlled. That means that the OMCs like
BPCL, IOC & HPCL are free to decide the rates of the petrol based on the
rupee-dollar fluctuations. Diesel is not de-controlled as India is a diesel
economy. Decontrolling diesel or no govt interference to vary diesel prices has
again a direct link with inflation & probably govt vote banks for the 2014 Lok
Sabha polls
5. Focus
on rural markets— Currently, about 26% of Maruti’s sales come from the rural
India. After the 2009 economic meltdown, Maruti Suzuki started concentrating
more on the rural markets. Campaigns like Ghar Ghar Mein Maruti’ and ‘Mera
Sapna Meri Maruti’ targeted to the rural India have augured well for
the company.
6. Long
Association with India— The company has been associated with the Indian
population for more than 40 years. Right from the now defunct in terms of
production, but ever popular Maruti 800 to high end vehicles the company seems
to have established a strong bond with the Indian population. Younger India in
their budding years has travelled a lot in this car with their parents. So they
want to take the legacy forward.
7. Excellent
mileage, focussed advertisements concentrating on product features like
k-series engine augur well for the company.
Maruti is one of the first companies in India to focus on advertising
the engine specifications. i.e. the K-series engine. The advertisements of
Maruti Suzuki focuses on Maruti being a value buy.
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